Broadband Visual Communications Ltd have highly pro-active and dedicated supported packages offering the fastest, most effective route to problem resolution over a 1, 3 or 5 year period.

Designed for your piece of mind on your new or old conferencing investment and backed by our highly skilled and accredited engineers, you can be assured that Help, Guidance, and Replacements for faulty equipment is only a telephone call or a few clicks away.

Support Packages

Feature Premier Premier Plus
Access to technical support via Telephone, E-mail, or Video
Dedicated IP /ISDN test systems available 24 hours a day for test video calls
Next day replacement of faulty equipment
Videoconferencing equipment sent pre-configured so it can be seamlessly re-installed by the customer under the remote guidance of Broadband Visual Communications Engineers
Software upgrades to enhance your investment
Engineer on site X